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We're Here to Help

Have a question about an order, a product, delivery, returns, or anything else related to HighTouchShop? Our customer support team is happy to assist.

HighTouchShop is an online fashion store offering trendy, affordable, and quality clothing and accessories for both men and women. We believe style is a reflection of confidence and individuality, and our goal is to help you express your personal style with ease and confidence.

You can reach us by email, by phone, or with the contact form at the bottom of this page.

Contact Details

Contact Information
Email support@hightouchshop.com
Phone +1 (847) 834-5933
Business Hours Monday – Friday, 9:00 AM – 5:00 PM (CST)
Response Time We aim to respond within 1–2 business days.

Our Business Information

  • Business Name: HighTouchShop
  • Operated by: HIGH TOUCH INC LLC
  • Company Number: 82-1885794
  • Registered Business Address: 1551 Sherman Ave, Evanston, IL, 60201, United States

Please contact us before sending any return. We will confirm the return instructions first, as described in our Refund & Returns Policy.

How to Contact Us

For the quickest help, please include the relevant details in your message.

If your question is about an existing order, please tell us:

  • Your full name
  • Your order number
  • The email address you used when placing the order
  • A short description of your question or issue

This helps us find your order and reply faster.

What We Can Help With

  • Order questions and order status
  • Shipping and delivery information
  • Tracking information for dispatched orders
  • Returns and refunds
  • Product information, including materials, sizing and fit
  • Cancellation requests
  • Payment and checkout questions
  • General questions about HighTouchShop and our products

Helpful Links

Customer Support

We value every customer and aim to provide clear, helpful and timely support. Please contact us whenever you need assistance. We will review your message and reply as soon as possible during our business hours.

HighTouchShop Customer Support
Email: support@hightouchshop.com
Phone: +1 (847) 834-5933
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)

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