Politique de remboursement

Refund & Return Policy

Last Updated: May 13, 2026

HighTouchShop™ – Return & Refund Policy

At HighTouchShop™, customer satisfaction is important to us. Please review our return policy carefully before placing your order.

🕒 14-Day Return Policy Return & Refund Policy – Important Notice.

Customers in the United Kingdom, United States, Australia, countries have the right to return eligible items within 14 days of delivery.

Yes, We accept return for defective and non-defective products
No Restocking fee

To request a refund, please contact our team at:
Email: support@hightouchshop.com

✅ Return Eligibility Conditions

To qualify for a return:

• The item must be unused, unworn, and in original condition
• The item must be returned in its original packaging
• The return request must be submitted within 14 days of delivery
• Proof of purchase (order number) is required

We reserve the right to refuse returns that do not meet these conditions.

Yes, I accept exchanges

📦 Return Shipping Responsibility

• Return Cost is Free

📦 Return Address :

HighTouchShop™
1551 Sherman Ave
Evanston, IL 60201
United States

Phone: +1 (847) 834-5933
Email: support@hightouchshop.com

🔍 Inspection & Refund Process

Once your returned item is received and inspected:

• If approved, a full refund for the product price will be issued
• Refunds are processed to the original payment method
• Refunds are issued within 14 days after receiving the returned item or valid proof of return shipment

If the item shows signs of use, damage, washing, alteration, or is not in original condition, the refund may be refused.