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Sialk Ceramic Bottleneck Vase

4 in stock

$70.00

30-days risk free guarantee

Unique Design

Handmade Craftsmanship

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Shipping Policy

Shipping Details
All my items are handcrafted, so producing and delivering your piece can take some time.


Production Time
If the piece is ready, it takes 1-3 business days for it to leave the studio.


Shipping Time
For domestic orders (in USA), it usually takes another 1-2 business days to deliver the parcel.
Estimated shipping times.
Economy USA 5-7 business days.
Email will be sent with tracking information.

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@hightouchshop.com  Please note that returns will need to be sent to the following address: 1551 Sherman Avenue, Evanston Illinois 60201, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at  support@hightouchshop.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at 
support@hightouchshop.com

SIALK CERAMIC: The sun and horse are the symbol of Indo-European tribes. The others designs found on sialk’s earthen are simple lines, plants and flowers and simple geometric designs. The earthen works of sialk belong to 9th and 10th century B.C.

ITEM DETAIL:

Please allow for small differences in sizes, colors, designs, and shapes, as they are all individual custom handmade. Please note the real colors may slightly differ from their appearance on your display. Please contact us for further information or if you have any questions, we are always happy to help.

 

Shipping and Return Policies:

Ready to ship in.
– 1-3 business days.

Returns & Exchange:

– No return or exchange is accepted.
– But contact us if you have any questions.

 

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